Terms Of Business - Safety Consultancy
PROPOSAL TO PROVIDE
RISK MANAGEMENT SERVICES
FOR (Insert client's name)
Important Disclaimer
In relation to its specialist insurance advisory services, The Yellow Dandelion Ltd. t/a 'Dandelion' is regulated by the Central Bank of Ireland.
However, please note that the provision of health and safety management services does not require licensing, authorisation, or registration with the Central Bank and, as a result, are not covered by the Central Bank's requirements designed to protect consumers or by a statutory compensation scheme.
Introduction
'Dandelion' is the registered trade name of 'The Yellow Dandelion Ltd.'
We are registered in Ireland: No 345102. Our registered office is at Cuirt Na Tra, Upper Salthill, Galway.
We can be contacted as follows:
Phone Number: (091) 867 965
Fax number: (091) 867 965
Mobile: 087 989 4958 (K. Devenish)
E-mail: info@dandelion.ie
This document is provided to explain our terms of business to our customers. We'd ask you to please read it carefully and satisfy yourself that our services and terms of business are right for you.
If you have any questions we will be happy to answer them.
This part of the agreement will list the agreed objectives.
Plainly these will vary from client to client and from one project to another.
This part of the agreement will set out what services 'Dandelion' will provide. Again, these will vary from one project to the next.
In providing a professional service to you, we undertake that we will:
- Act in your best interests at all times
- Be scrupulously honest and fair in our dealings
- Exercise due skill, diligence and care
- Maintain full client confidentiality.
We will do our utmost to ensure that:
- All our services are carried out in a timely manner
- Actions resulting from telephone calls will be responded to within the timeframe agreed to during the telephone call
- All correspondence will be answered within 48 hours.
After our initial consultation with you – when we've had the opportunity to properly assess your requirements – we'll provide you with a free, no-obligation quotation.
In most cases, we offer clients a choice of fee paying arrangements. Usually, fees can be structured in one of the following ways:
- Agreed daily professional fee rate
- Fixed fee for the project.
- (In appropriate circumstances) On a 'Payment by results' basis
Currently, our standard professional fee is €1,200 + VAT per full day (or €150 + VAT per hour) – including travelling time.
Any additional work requested by the client will be charged out accordingly
Normally, you will be invoiced for the full fee when the first draft of our safety documentation is sent to you.
In appropriate cases, interim invoices may be issued to reflect work in progress.
Fees must be paid within 30 days of invoice.
All matters relating to your business will be treated as confidential by 'Dandelion'
All documentation containing confidential information that is furnished to you by 'Dandelion' must be properly safeguarded and must not be used, directly or indirectly, in any way that is detrimental to the interests of 'Dandelion'.
'Dandelion' retains full ownership of all documentation or other materials until all outstanding fees are paid.
You have the right to use the documentation or other materials for your internal business purposes but all intellectual property rights in it remain with 'Dandelion'.
Any documents or other materials furnished by 'Dandelion' must not be given to any third party or reproduced without the prior written permission of 'Dandelion'
You must take particular care to make sure that all information supplied to 'Dandelion' is fully complete and accurate.
To assist us in providing you with a professional service, you are required to:
- Promptly comply with all reasonable requests for information required by us
- Assign a senior person within your company to deal with us and to co-ordinate the provision of information.
You must take sole responsibility for:
- Accepting or rejecting or implementing any advice or recommendations made by us
- Meeting your statutory/ legal obligations in relation to safety, health and welfare matters.
It is our policy to avoid any conflicts of interest at all times. However, where an unavoidable conflict arises, we will advise you of this in writing as soon as possible.
November 2014
Signed on behalf of Dandelion: ..............................................................
Signed on behalf of the Client: ..............................................................
Date: ..............................................................
